USSD: Banks removed MTN from banking channels
Commercial banks have removed MTN customers from banking channels including using the Supplementary Service Data and banking apps that are not structured, aso Naija reports
MTN customers whined on Friday about being incapable of recharging their MTN lines using USSD and other banking channels like the bank apps.
Customers were also unqualified to do banking transactions on MTN lines through USSD.
According to a source, this was not the doing of MTN but the banks who had refused to give any formal communication before the disconnection.
The source said, “Please note that MTN didn’t cut off customers and has no hand in this. This is strictly the banks acting on their own.
“We woke up this morning to see that MTN customers were cut off from USSD services overnight. This has come as a surprise as there was no formal communication from the banks to their customers before they took this action.”
The source disclosed that MTN had reduced the banks’ commission from an average of 3.5 percent to 2.5 percent which predicated the actions of the banks.